Terms and conditions of the hostel
REGULATIONS ON ACCOMMODATION SERVICES of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” located in Warsaw at ul. Długa 18/20
1. General information
1.1. The Regulations set forth detailed rules of organisation and manner of use of the services of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” [Filia Szkolnego Schroniska Młodzieżowego nr 1 Warszawskiego Centrum Sportu Młodzieżowego “Agrykola”].
1.2. The services of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” may be used by pupils, students, teachers and tutors. In the case of available accommodation capacity, the services may be used by other persons provided that they comply with the applicable regulations.
1.3. Individual guests and tour participants shall be obliged to accept the regulations. An application for accommodation at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall be tantamount to acceptance of the regulations.
2. Rules of guest acceptance
2.1. Any persons arriving at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” before their stay shall be checked in and entered in hotel software and pay applicable fees as per the price list applicable as at the date of arrival.
2.2. The fees for accommodation at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall be determined by the Mayor of the City of Warsaw by way of a relevant order.
3. Rules of stay
3.1. The Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall operate all year round.
3.2. The check-in/check-out time at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall be from 4:00 pm to 10:00 am.
3.3. The hostel reception desk shall be open 24 hours a day.
3.4. The night-time silence shall be from 10:00 pm to 6:00 am.
3.5. Persons returning after 10:00 pm shall keep absolute silence.
3.6. On the day of departure, rooms shall be surrendered to hostel staff by 10:00 am.
3.7. Strangers or tour participants, of male and female sex shall be lodged in separate bedrooms.
3.8. In the case of individual guests lodged in rooms larger than single rooms, all accommodation capacity of the room shall be utilised. The reception desk shall have the right and shall be obliged to lodge strangers in the same room.
3.9. The accommodation fee shall be a fee for one bed. Payment by card or in cash shall be made upon check-in. If one requests a discount, ID of the Polish Youth Hostel Association [Polskie Towarzystwo Schronisk Młodzieżowych], the International Youth Hostel Association, Pole’s
Card [Karta Polaka], Warsaw Resident’s Card [Karta Warszawiaka] or the Large Family Card [Karta Dużej Rodziny] shall be presented. Discounts shall not add up.
3.10. If a hotel guest uses an additional set of bedclothes and towels, he or she shall be charged for the cost of using another place in the room, as per the applicable price list.
3.11. It shall only be possible not to lodge additional guests in a room larger than a single room, if one pays for the entire room (all beds).
3.12. Before leaving the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”, one should leave the keys at the reception desk.
3.13. In the case of organised groups, keys to rooms shall only be given to the group leader.
3.14. Guests of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall keep the bedrooms and the facility area clean and tidy.
3.15. It shall be forbidden to consume meals and use kettles or heaters in the rooms.
3.16. After preparing and consuming meals, the kitchen shall be left clean and tidy.
3.17. Stay of children aged up to 2 years shall be free of charge, provided that they do not use a separate bed. Children aged up to 6 years and persons using a rollaway bed shall be allowed a 50% discount for accommodation.
3.18. Persons who are not lodged at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” may be present at the hostel area between 6:00 am and 10:00 pm with knowledge and consent of reception desk staff and after presentation of their ID document.
3.19. Upon surrender of his or her place in the room, a guest shall notify a reception desk employee of this fact, leave it in the same good state and condition as at the time of his or her arrival, and return the key at the reception desk.
4. Liability of guests
4.1. The tour manager and leaders shall be responsible for safety, health and behaviour of children and youth.
4.2. School children and youth from organised groups and minor individual guests shall not be present at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” unattended.
4.3. Any damage to or destruction of objects owned by the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” arising by fault of guests shall be reported to the staff who shall determine the compensation amount in consultation with the Director.
4.4. In the case of violation of the regulations by guests or their inappropriate behaviour, such persons may be removed from the hostel, without any refund for accommodation.
4.5. An employee of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” may refuse to accept a guest who, during his or her previous stay, committed a gross violation of the regulations, caused damage to property of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”, caused personal injury to an employee or guest or otherwise disrupted the functioning of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”.
5. Booking rules
5.1. Accommodation for organised groups at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall be booked in accordance with the following rules:
a. groups consisting of at least 12 persons plus the leader shall submit a written order stating:
• name and address of the school or organiser
• number and sex of the participants
• first and last name and contact details of the tour manager
• period of stay at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”
• date and approximate time of arrival
5.2. Upon receipt of consent to the proposed date(s), a reception desk staff member shall confirm the booking in writing. A booking confirmation shall be accompanied with a template of the group list to be completed and sent back for entry in the hotel software and a Proforma Invoice amounting to 40% of the total booking value (earnest money). The group manager/leader shall be responsible for reliability of data contained in the list of tour participants.
5.3. If the earnest money is not paid by the due date, the booking shall be cancelled.
5.4. The earnest money paid shall not be refundable.
5.5. Accommodation fees shall be charged as per the price list applicable as at the date of arrival.
5.6. Tour orders shall qualify on a “first come, first served” basis, not earlier than one year in advance of the planned date of stay.
5.7. Accommodation for individual guests at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall be booked not earlier than one month in advance.
6. Safety rules
6.1. It shall be strictly forbidden to drink alcohol, smoke tobacco products and e-cigarettes and take narcotic drugs at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”. It shall be forbidden to be present at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” while under the influence of alcohol and/or narcotic drugs.
6.2. It shall be forbidden to possess any dangerous objects, explosives, corrosive agents, flammable materials and other objects posing a threat to life and health at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”.
6.3. The Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall only be liable for deposited valuables and cash.
6.4. Personal belongings left at the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” by a leaving guest shall be sent to an address indicated by the guest. If it does not receive such an instruction, the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola” shall store such belongings for a period of 3 months.
7. Final provisions
7.1. Users of the hostel services may enter positive or negative feedback in the complaint book available at the reception desk.
7.2. In any matters not regulated herein but relating to the functioning of the Local Branch of School Youth Hostel No. 1 of Warsaw Youth Sport Centre “Agrykola”, hostel users shall comply with the guidelines of the Director of Warsaw Youth Sport Centre “Agrykola” or person acting on his or her behalf.
Director